NEW LOCATION: 241 CENTRE ST., 4th floor

Studio Policies

Cancellation Policy

Life happens! If you need to cancel or reschedule, please do so at least 24 hours before your appointment.

• Changes made outside of 24 hours: no fee
• Changes made within 24 hours: $100 late-cancel fee
• No-shows: charged the full service fee
• Arriving more than 15 minutes late may result in a shortened service and the full service fee

These policies help us respect the time of both clients and providers.

Cold Sores

For your safety, we cannot perform treatments on active cold sores.

If you feel one coming on, please reschedule at least 24 hours in advance.

If you arrive with an active lesion, we will need to cancel the appointment and charge the full treatment fee.

Accutane

We cannot treat clients who are currently taking Accutane or who have taken it within the past 6 months.

Your skin needs time to heal and strengthen before receiving professional treatments.

Chemotherapy

For clients who have recently undergone chemotherapy, we require a 1-year waiting period after treatment is completed before scheduling services.

Your health and safety come first.

Rescheduling

You can easily reschedule or cancel your appointment online or by emailing us at info@sofiepavitt.com.

We’re always happy to help!